User Stories
These are the user needs the April 2026 redesign was built to satisfy. Each story is its own page — open one to see the mockup, the link into the prototype, why the feature is shaped the way it is, and where to read the full feature documentation.
All stories
Section titled “All stories”| Story | One-liner |
|---|---|
| Stage at a glance | Open any case, see its current stage immediately |
| Eligibility details in context | Review eligibility-stage details inline on the case |
| Arbitration details in context | Review arbitration-stage details inline on the case |
| Closed-case reconciliation in context | See closure reason and financial reconciliation on the case itself |
| Consistent stage recognition | Same stage colors and labels across every surface |
| Direct case lookup | Jump to any case from the top bar search |
| One-click case filters | Triage from the Cases listing without opening a filters dialog |
| Locked vs editable checklist items | Tell at a glance which checklist items are still actionable |
| Persistent theme choice | Dark/light toggle that survives reloads with no flash |