Skip to content
IDRE Case View Expandables

One-click case filters

As a case manager, I want to filter the Cases listing by Active / Closed / Overdue / Pending Admin Closure with one click so that I can triage my workload without opening a filters dialog.

Cases listing with the Quick Actions stat tiles above the table

What this enables

Section titled “What this enables”

The Cases page leads with a Case Overview & Quick Actions card containing five clickable stat tiles: Total / Active / Closed / Overdue / Pending Admin Closure. Clicking a tile filters the table below and highlights the active tile, so the applied filter is unambiguous at a glance.

See it in the prototype

Section titled “See it in the prototype”

/manager/cases — click any of the five stat tiles above the table.

Why it works this way

Section titled “Why it works this way”

The layout mirrors the live software so managers carry over their existing triage habits. The active-tile highlight is the key affordance — it tells the manager which slice of cases the table is currently showing without making them scan column headers or read a filter chip.

Section titled “Related documentation”