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Arbitration Panel

See it live: case-2 → click Arbitration

Arbitration panel expanded with workflow, decision summary, and documentation footer

A case shows the Arbitration node as Current while its granular status is Determination or Final Determination. The panel surfaces the arbitration workflow, the decision status, deadlines, and a locked snapshot of the documentation and line items that carried over from eligibility.

Inside the same card as the stepper:

  1. Arbitration Summary — full-width card
  2. Three-column body:
    • Arbitration Workflow
    • Decision Summary
    • Arbitration Actions
  3. Two-column footer:
    • Documentation Checklist (locked)
    • Active Line Items

Four cells: Initiating Party, Non-Initiating Party, Assigned To (person icon + name), Case Type.

Four-step vertical checklist:

  1. Case Assignment — arbitrator assigned
  2. Begin Review — review started
  3. Render Decision — decision being drafted
  4. Decision Complete — final determination rendered

Each step shows its state icon, label, and status pill (Complete / In Progress / Pending). A right-pointing chevron sits at the end of each row to convey sequence. A progress bar and “Step X of 4” counter sit above the list.

A red-bordered banner at the top surfaces the decision deadline and, if applicable, a “X days overdue” pill. Below it, a status row shows whether the decision is pending or rendered. A two-cell grid at the bottom restates case type and line-item count.

Reference-only status for the case: an “Under Review” callout, the assignment row, and case info (type + line items).

No action buttons. The “Available Actions” button list was removed here for the same reason as in the Eligibility panel — the expandable is reference-and-status only.

Same shape as the Eligibility panel’s checklist, with locked visual treatment:

  • Checkbox fill is muted gray (not primary blue)
  • Opacity reduced to 60%
  • Label text switches from primary to muted-foreground when uploaded
  • Footer message: “Documentation checklist updates are locked for this case status.”

The lock is intentional: the case has moved past eligibility and documentation updates are no longer meaningful. The client flagged that fully-saturated blue checkboxes looked interactive even when they weren’t, which led to the muted treatment.

Two divided rows in a compact card:

  • Active Items — count of line items currently in review
  • Total Amount — sum of their disputed amounts, formatted as USD with tabular-aligned numerals

Closed arbitration cases in the live software show two additional cards — a locked documentation checklist and an active line items summary. These were added as a two-column footer row inside the same panel so arbitration cases carry that final snapshot without a separate screen.